CONCOURSE

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CONNECTED

Receive company news, organization updates, and information from leaders
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INFORMED

Access Spirit resources, calendars, and more

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ENGAGED

Personalize your feed and engage with content that matters to you

Your One-Stop Destination for Spirit News, Stories & Resources

Over time, Concourse will become more robust with targeted information about the company and from leaders. This app will always be growing with additional resources, content, and opportunities so check back frequently and get up to date in just a few minutes each day.

What to expect from Concourse

Concourse

  • Receive Spirit news, information and announcements to your email or phone
  • Follow topics and content that matter to you
  • Find quick links to external resources through “Shortcuts” such as MySpirit Benefits for U.S. users
  • App exclusive content and stories

Inside Spirit

  • IT systems such as timekeeping and Help Desk tickets
  • SLS Trainings
  • Business writings and forms
  • General information about Spirit programs and capabilities
  • Archives of past employee messages

Getting Started is Easy.

On your mobile device, download the Spirit AeroSystems app from the Apple App Store or Google Play store. Spirit AeroSystems is the app that houses Concourse.


 
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Access Concourse on your Phone.

Access Concourse on your Phone.
  1. Download the Spirit AeroSystems app from the App store or Google Play store
  2. Enter your SSO credentials (Spirit email address and associated password)
  3. Start connecting

Don’t have an SSO login?

  1. Switch to “Username”
  2. Tap “Don’t have an account? Join now”
  3. Enter your Spirit ID – do not include the “s” or leading zeros (if applicable)
  4. Create a password
  5. Click “Join now”
  6. Verify your account by completing the challenge questions

Challenge questions

Your government ID may have a different name depending on where you are located.

  • United States: Social Security Number
  • U.K.: National Insurance Number
  • France: Carte Nationale d’Identité or National Identity Card
  • Morocco: CIN
  • Malaysia: National ID for citizens; or international passport number for non-citizens

Enable push notifications to be notified when new content is shared:

  1. Go to phone settings
  2. Tap notifications
  3. Select “Spirit AeroSystems”
  4. Allow Notifications
  5. Customize your notification settings
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Access Concourse on your Computer.

  1. Go to the desktop experience of Concourse
  2. Choose SSO or username sign-in
  3. Login with your Spirit credentials
  4. Or follow any security / authentication steps and log in.
  5. Start connecting!

Get notifications straight to your inbox:

Add “Employee Communications” to your contacts so any notifications are sent to your Focused inbox

Frequently Asked Questions


What is Concourse?

Concourse is a new digital employee communications tool that serves as a source of company news and information for all employees no matter where they work in the world or their role in the company. Available as an app and a website experience, Concourse works by delivering relevant messages and content to employees through their preferred communication channels, such as email or mobile devices. 

Who can join Concourse? 

Concourse is open to all Spirit AeroSystems employees* – hourly and salary; in the office or on the shop floor; business unit or function – everyone is welcome.  

*Excluding contractors or “external” employees

Why should I join Concourse? 

Concourse will give you quick and easy access to news, information, and resources you want and need to stay connected with Spirit. It offers you a collection of employee-focused, social-media-like channels that cover a range of topics that matter to you. From what’s happening globally at the company to what’s happening locally at your office or plant, Concourse keeps you informed.

Concourse is also customizable, and in just a few easy steps, you can personalize your experience. Follow the topics you want and catch up on what’s new in just a few minutes a day with content that’s summarized in your newsfeed or home page.

Available push notifications also provide you with real-time updates for quick access and in the moment news. 

What are the other key features of Concourse? 

Beyond being able to get all the latest Spirit AeroSystems news and information personalized based on your interests, Concourse offers other features that include:

  • Receive company news, organization updates, and information from leaders
  • Access Spirit resources, calendars, and more
  • Personalize your feed and engage with content that matters to you

Does it cost anything to join Concourse? 

No. The app and website experiences are both free. 

Do I have to join Concourse?

No. Concourse is entirely optional. However, we encourage you to join, given that Concourse will be an easy to access source for Spirit news and information -- especially for hourly employees or employees without email access.

Can I use Concourse on my personal smartphone?

Absolutely. Concourse can be downloaded to your mobile device. The app is iOS and Android compatible.  

I don’t have the Google Play Store on my phone. Can I still use the app?

Yes! You can also access Concourse from a computer.

Do I have to enable push notifications?

No. Push notifications are entirely by choice.

Do I have to download Intune to access Concourse?

No, you do not have to download Intune to access Concourse. This app is not connected to Spirit’s network meaning you can access content anytime, anywhere. 

Are there restrictions as to what can be shared on Concourse?

Yes. Anything of a profane, discriminatory or defamatory nature is strictly prohibited. Spirit’s Code of Ethical Conduct policies apply to Concourse. 

What about languages? Is the content only in English?

Concourse has built-in translation capabilities. The platform automatically adapts to your smartphone or computer language settings, offering you the option to translate text into your native language.

Can I contribute content to Concourse? 

Employee-generated content is a feature we’re aiming to rollout in 2024 which would allow employees to post and share content related to certain topics.

I saw the name FirstUp referenced on the app and web experience, what is that?

FirstUp is the software platform and behind-the-scenes engine that runs both the Concourse app and website experiences.


I tried logging in via username and received the error Employee already activated for these answers. What do I do?

If you receive this error, it means you’ve already logged in, likely through SSO. Keep in mind you can only register once and that the web (desktop) and mobile platforms utilize the same login. Try logging in through SSO, and if you still have issues, contact Spirit’s IT Help Desk.

I’ve just joined via the web but also want to use the app. Do I need to rejoin on the app?

No. You only need to join Concourse once. Concourse “remembers you” across the experiences, so you don’t need to re-register on different platforms. After you download the app for the first time, you will login using your Single Sign On (SSO) credentials. You’ll then be able to access Concourse via the app, as well. You must use the same login credentials on both platforms in order to access the applications.

What is my government ID?

Your government ID may have a different name depending on where you are located. Remember that you only enter the last 4 digits when registering.

  • United States: Social Security Number
  • K.: National Insurance Number
  • France: Carte Nationale d’Identité or National Identity Card
  • Morocco: CIN
  • Malaysia: National ID for citizens; or international passport number for non-citizens


Will my employee data be used with Concourse? 

Only to authenticate that you are a Spirit AeroSystems employee. When you first register with the app or the website, you will need to enter your Single Sign On (SSO) credentials. The system will verify you as a Spirit employee and take you to the Concourse experience. This verification step only needs to happen once.  

Will my use-data be collected if I join Concourse? 

Yes and no. The system will show if you are registered and the channels you have selected to follow, as well as if you have chosen to receive push notifications. The system will also identify you as the user if you engage with content. Beyond that, any user data collected by the system is essentially anonymous. The system can only see the “what”; not the “who”. 

Will my data be protected if I join Concourse? 

Yes. Concourse operates in a secure environment and complies with Spirit AeroSystems standards. Our partner, FirstUp, take security seriously. Its industry-leading security, privacy and compliance processes are in place to help ensure data security. It’s one of the reasons Firstup was selected from a wide range of firms offering employee communications platforms.   

Will my privacy be protected if I join Concourse? 

Yes. Concourse complies with government- and company-mandated data privacy protections, including General Data Protection Regulation (GDPR). Access is restricted to those few in the organization authorized to view employee data. Multiple layers of controls are built-in to deliver a customized experience without compromises and for peace of mind.  

Can I also remove my data, including anything I’ve posted, from Concourse? 

Yes. From the app experience, go to your account settings (upper right corner of the screen) and select “Edit profile” and then “Erase all my personal data”. Your information will be removed from the system within 72 hours from the time of receipt of your request. For more details, see “Your Rights Over your Personal Data” section in our privacy statement.