Raising the Bar on Quality

Team, 

Many of our fellow teams and colleagues are hard at work to realize rate increases across all programs this year. At the same time, our customers have raised the bar on expectations of product and service quality. As production continues to accelerate, we must ensure deliveries are not achieved at the expense of our commitment to Quality Without Compromise.  

WHY THIS MATTERS: Without quality, a business is likely to fail. 

• * Customers will look for a better product somewhere else, and the standard set for quality revolves solely around a customer’s willingness to purchase your product.   


• * We all know that even the smallest defect can create a flight safety concern - so there should be no tolerance to allow an escape to our customers, but more importantly, to those individuals who have entrusted us with their safety. 

HOW WE GET IT RIGHT: Watch this video below to hear more on how we can all partner together to make a huge difference in our quality system.

   

Bill Brown
SVP, Quality and Ops Engineering  
Spirit AeroSystems