Spirit AeroSystems :: Contact

Contact Aftermarket Customer Support 

24/7 Customer Support Desk
1-866-526-8929
spares@spiritaero.com 

Wichita Repair Station 
LRA Bldg 1-255K Door 491A LG
3800 Turnpike Drive, Gate 17
Wichita, Ks 67210 USA
Phone: (316) 992-8091

FAA #Z6WR336Y
EASA #145.5939/6793

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Prestwick Repair Station
Building 2
Spirit AeroSystems Europe Ltd
Glasgow Prestwick Airport
Prestwick, Ayshire UK
KA8 9BG
Phone: +447 71 0872 489

EASA #145.01148

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Taikoo Spirit AeroSystems (Jinjiang) Composite Co., Ltd
1, Taikoo Road, Quanzhou Export Processing Zone
Jinjiang City,
P.R. China
36220
Phone: +86 592 2973249

CAAC# D200043

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MRO Office 
Phone: (316) 526-3366
repairs@spiritaero.com 

Spirit now directly selling, distributing parts to global aftermarket customers

Spirit announced Dec. 21, 2009, that it has begun to directly sell and distribute international parts, as it has been doing with the domestic market since 2005. In a news release, Spirit said it is responding to customers’ desire to deal directly with Spirit. Spirit’s sales and distribution network has developed and matured since its separation from Boeing in 2005 and the company is now fully capable of engaging directly with international customers.

“We believe it is the right time to strengthen relationships with our international customers by responding directly to their spare parts requirements.” Said Carolyn Harms, Spirit vice president and general manager – Aftermarket Customer Support.

We look forward to offering our international customers the same long term service, low cost parts, Maintenance, Repair and Overhaul (MRO), and product support solutions we currently offer our domestic customers,” Harms said.

Spirit has a comprehensive plan for customer engagement and intends to establish regional centers around the world to be closer to their markets.

This network, together with Spirit’s MRO locations in Wichita, Kan., Prestwick, Scotland, and the joint venture in Jinjiang, China, positions Spirit in close proximity to its worldwide customer base, allowing Spirit to respond quickly and effectively to engaging customer needs.

The transition from Spirit’s current international distributor begins immediately and is projected to be complete by June 30, 2010.  No service interruption is expected.

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Rotable Lease/Exchange Program -- Spirit's rotable pool continues to grow! 

Spirit continues to add to its pool of end item assemblies to support  customers’ every need. These units are available immediately for lease or exchange to optimize your aircraft operations. 

End Items Available for Lease/Exchange:

Of course, availability of these units is based upon prior commitment. For more information call our Customer Support Desk, 24/7/365, at 1-866-526-8929, or e-mail our MRO Office at spares@spiritaero.com, or call your Spirit Sales & Marketing contact.

What we do in MRO
Spirit MRO continues to expand, not just in services provided but also in proximity to customers. We have three sites on three continents, and we continue to develop new services to meet customer needs.

The Wichita repair station has provided nacelle repair support for several years. Now the station’s capabilities include fuselage doors, structural components, and modification kits, as well as repair of composite contoured components, flight-control devices for service bulletin compliance, and under-wing components for domestic and international customers.

The Prestwick, Scotland, repair station opened in September 2008. This MRO facility performs composite repairs and overhauls for customers in Europe, Africa, and the Middle East, currently focusing on engine nacelles and components for Boeing 737NG and 777 aircraft.

In April 2008, Spirit announced a joint venture with Hong Kong Aircraft Engineering Company Limited (HAECO) and other industry partners to establish a state-of-the-art composite and metal bond component repair station in the Asia-Pacific region. Taikoo Spirit, located in Jinjiang, China opened its doors for business in November 2009. In addition to its repair station certifications, Spirit became a part of the Boeing Partners Network of Repair Stations in 2007.

Nacelle expertise is not limited to new production. It also encompasses repair capability. Spirit AeroSystems has the experience and resources to provide repairs on many types of airplane engine nacelles.

Spotlighting our Sales Team     Mark Boyle – Director Aftermarket Sales/Marketing & Business Development P.O. Box 780008 MC K06-36 Wichita, KS 67278-0008 Office: 316-523-5230 Cell: 316-518-8526 Fax: 316-523-5320 E-mail: mark.a.boyle@spiritaero.com      John Hobbs - Global Sales Manager (Acting Manager for South America) P.O. Box 780008 MC K06-36 Wichita, KS 67278-0008 Office: 316-523-1453 Cell: 316-519-7727 Fax: 316-523-5320 E-mail: john.j.hobbs@spiritaero.com     Joe McDonald - Regional Sales Manager  North America, Japan P.O. Box 780008 MC K06-36 Wichita, KS 67278-0008 Office: 480-621-8346 Cell: 480-274-5291 Fax: 480-621-8347 E-mail: michael.j.mcdonald@spiritaero.com     David Parrish – Regional Sales Manager – North America P.O. Box 780008 MC K06-36 Wichita, KS 67278-0008 Cell: 214-727-3078 E-mail: david.r.parrish@spiritaero.com     Paul McInerney – International Sales Manager – Europe, Middle East 28 Ballymulcashel Kilmurry Co Clare, Ireland Office: + 353 61 367 795 Cell: + 353 86 819 2113 Fax: + 353 61 367 798 E-mail: paul.mcinerney@spiritaero.com     Kelvin Woo – International Sales Manager – Asia/Pacific Spirit AeroSystems Singapore Pte Ltd 392 Havelock Road, #03-12 Singapore 169663 Office: +65 6737 0512 Cell: +65 9010 6963 Fax: +65 6737 5286 E-mail: kelvin.woo@spiritaero.com     Dwane Blackburn - Inside Sales Manager P.O. Box 780008 MC K06-36 Wichita, KS 67278-0008 Office: 316-523-7106 Cell: 316-523-0229 Fax: 316-523-5320 E-mail: dwane.blackburn@spiritaero.com      Deedra Green - Customer Relations Specialist P.O. Box 780008 MC K06-36 MC K06-72 Wichita, KS 67278-0008 Office: 316-523-5480 Cell: 316-210-0855 Fax: 316-526-8970  Email: deedra.f.green   Justin (JD) Cain – Customer Relations Specialist P.O. Box 780008 MC K06-72 Wichita, KS 67278-0008 Office: 316-523-3110 Cell: 316-371-8056 Fax: 866-526-8970 Email: justin.cain@spiritaero.com

2010  Aftermarket Customer Support  Trade Show Schedule
Show	Date	Location	Booth location
Singapore Airshow	Feb 2-7	Singapore	Exhibit Q31
MRO Middle East	Feb 28-Mar 1	Dubai	Exhibit 220
ARSA Symposium	Mar 4-6	Arlington, VA	ACS Representation
Gorham Conference	Apr 7-9	San Diego, CA	ACS Representation
MRO USA	Apr 20-22	Phoenix, AZ	Exhibit 723
Aircraft Maintenance Outsourcing Expo	May 5-6	London	ACS Representation
Farnborough Airshow	Jul 19-25	England	Corporate Booth, Chalet
MRO Europe	Sep 28-30	London	Exhibit 612
MARPA Conference	Oct 27-29	Las Vegas, NV	ACS Representation
MRO Asia	Nov 2-4	Singapore	ACS Representation
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